Ticket Triage: 8 Essential Systems for Massive Business Success
Ticket Triage: 8 Essential Systems for Massive Business Success You think you are running an appliance repair business. You are not. Right now, you are running a high-stress, unpaid answering service that occasionally fixes a refrigerator. You are drowning in a sea of ringing phones, frantic text messages, and overlapping calendar invites. You tell yourself…
