Overview
This policy outlines our approach to refunds and returns for all products and services provided by our company. By making a purchase, you acknowledge and agree to the terms set forth in this policy.
General Policy
We maintain a strict no-refund and no-return policy on all sales unless explicitly stated otherwise in a written contract signed by both parties. All sales are considered final upon completion of the transaction.
Exceptions
- Refunds and/or returns will only be considered if specifically outlined in a written contract between our company and the customer
- Any exceptions must be documented in writing prior to the purchase
- The terms and conditions for refunds or returns, if applicable, will be governed exclusively by the provisions outlined in the relevant contract
Contract-Based Exceptions
In cases where a contract includes specific refund or return provisions:
- The terms outlined in the contract supersede this general policy
- All conditions and requirements specified in the contract must be met to qualify for a refund or return
- The timeframe and process for requesting a refund or return will be as specified in the contract
Process for Contract-Based Returns/Refunds
If your contract includes return or refund provisions:
- Review your contract to confirm the specific terms and conditions
- Contact our customer service department within the timeframe specified in your contract
- Provide all required documentation as outlined in your contract
- Follow any additional procedures specified in your contract
Contact Information
For questions about this policy or to discuss contract-specific provisions, please contact our customer service department: shirley@yourremoteofficespace.com
Policy Updates
We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting of the updated policy.
Last Updated: 12-4-2024